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Telemedicine Software for Primary Care: Costs, Pros, and Features of Primary Care Telemedicine

Most primary care providers are interested in ways to expand their practice that allow them to better meet their patients' needs. Primary care telemedicine software makes consultations easy, letting your patients enjoy the convenience of an old-fashioned house call without you ever having to leave your office. It also makes collaborating with specialists easier than ever before. Today, if one of your patients requires a psychiatry referral, sharing patient histories, diagnosing, and collaborating on treatment methods is quick and painless.

What Is Primary Care Telemedicine?

Primary care telemedicine includes software and other tools that allow you to consult with patients remotely. These systems are HIPAA-compliant and generally user friendly for both provider and patient.

Telemedicine tools typically include teleconferencing, which includes both video and audio communication and allows you to connect with your patients using any connected device to conduct your appointment, just as you would in a face-to-face setting, including taking the patient's vitals and sharing labs.

In addition to patient consultations, you may also collaborate with specialists, as the telemedicine software allows you to easily transfer lab results, x-rays, patient histories, and discuss treatment options and possible diagnoses.

Thanks to telehealth's extreme convenience, more and more patients and providers are looking to telemedicine as a way to stay proactive about their health in a manner that easily fits into their busy schedules. Patients can make appointments that don't require them to miss time from work or school, and physicians get to meet with patients in their own homes, which often increases the patient's comfort level and honesty when discussing symptoms.

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How Much Does Telemedicine Software Cost?

Telemedicine software costs vary widely depending on the size of your practice, the number of users you have, and your level of implementation.

  • Doxy.me offers a free option for single-provider practices that allows patients to video or text chat without downloading any software. Paid plans for multi-provider practices start at $29 per month, per user.
  • eVisit allows you to write electronic prescriptions, host a virtual waiting room, and perform medical billing for $249 per month, per user.
  • Sherpaa is a platform that hires its own healthcare providers and then matches those providers with patients looking for a telemedicine provider. The patient pays $40 per month, which grants him or her access to a group of doctors able to write prescriptions, make referrals, and order labs.
  • VSee includes a virtual waiting room and patient self-scheduling for $499 per month.
  • WeCounsel is designed for behavioral health providers, although any practice may use it. Features include online scheduling, appointment reminders, remote payment, screen sharing, insurance eligibility checks, and claims submission. The cost is $24.99 per month, per user.
  • Zoom is a videoconferencing app that offers HIPAA-compliant screen sharing for $200 per month. It isn't software, but it offers reliable videoconferencing on any connected device.

Author: Angela Escobar

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