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Costs, Benefits and Features of Delivery/Take Out POS Systems

Read This Buying Guide Before You Purchase a Delivery POS System

A point of sale (POS) system for a takeout and delivery restaurant offers benefits beyond accepting payment from diners. Modern systems help manage each point of the transaction, from order entry to inventory control.

In its most basic form, a POS system is a tool to accept electronic payments. This includes credit card, debit, and various "smart" payments your diners make using their phones. For restaurants offering delivery service, a mobile POS system takes these capabilities directly to the customer.

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What are the Benefits of a POS System?

POS benefits start with creating the customer's order, as the POS screen makes verifying order accuracy simple. Once you verify the order, the information goes to the employees filling it, with each team member capable of viewing the order in real time for accurate, efficient order fulfillment. Your POS system may also provide the option of viewing multiple orders at once for an even more streamlined operation.

For delivery staff, mobile POS systems reduce the amount of cash drivers carry, increasing their safety on the road. What's more, your delivery personnel tend to receive better tips.

Most restaurant POS systems include customized touch screens, making order entry fast and easy. You also get to market your services online, a big plus when operating a takeout/delivery facility. Many people of these diners prefer to place their orders online, since it gives them more time to peruse your menu and order exactly what they want.

Finally, your POS system makes tracking inventory a breeze. What's more, it allows easy analysis of a variety of metrics, including which days and hours are your busy periods and which items are your best sellers. These analyses allow you to pinpoint staffing needs, fine tune your menu, and ensure you never run out of your most popular items.

What's Included with a POS System?

POS system features vary widely, especially when you add personalization into the mix, but some components are common to nearly every system. These include:

  • POS computer
  • POS software
  • Keyboard
  • Monitor
  • Printer

If you add mobile service to your POS system, you also need a mobile device with either built-in credit card capabilities or a standalone credit card reader. When choosing your system, look for one with the flexibility to change along with your business. You also want a system that's easy-to-use. That means an intuitive interface that employees learn quickly.

Before buying a POS system, ask the vendor for a demo. With this test drive, you're ensuring that the platform is intuitive and user-friendly. Also, ask the vendor what kind of support you can expect and how they handle upgrades.

How Much Does a Delivery/Takeout POS System Cost?

POS pricing varies widely, depending on the features you choose and how many terminals you need. You can buy a complete system starting at around $2,000, or you may spend over $6,000.

A basic POS system with a single terminal comes in at your low-end price, between $2,000 and $3,000. It includes the computer, credit card reader, touch screen, cash drawer, software, receipt printer, keyboard, and mouse.

For a two-terminal system, you're looking at the higher estimate, around $6,000. This system includes everything found in the single terminal system, but doubled. So, two computers, credit card readers, etc.

If you're open to used equipment, you can generally find it for about half the price of a new system. When it comes to purchasing used, brand is important. Top brands tend to earn their reputations, so you can be fairly sure even their used equipment lasts longer.

You can also buy the components of a POS system instead of the whole thing, a popular choice for restaurants already operating a POS platform but interested in adding mobility to the system. A wireless POS terminal, which is basically a tablet with touch screen and a built-in credit card reader, starts at around $200. You can generally buy one of these from your current merchant. A wireless credit card terminal costs a bit more, ranging between $300 and $1,000.

POS software requires a license for each terminal. This will run you anywhere between $500 and $2,500, depending on your software and personalization.

The Bottom Line

A POS system helps you reach a broader delivery/takeout market while more efficiently managing your business. Consider systems designed specifically for your needs, such as a one designed for a pizzeria, and take the time to test the product before buying.

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Author: Ashley Smith


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